Securely Communicate Your Site Access to Our Support Team subtitlesArticle HelpCenter As part of handling your ticket with our support teams, access to your site and server may be necessary. As you know, this is sensitive information that should not be shared via...
Back-office access after StartTag error subtitlesArticle HelpCenter If your store is running a PrestaShop version lower than 8, your back-office access may be blocked following this error message: If this applies to you, here is what to do: Connect...
Create a Discount on a Product subtitlesArticle HelpCenter PrestaShop 8 offers a discount management system based on two main mechanisms: cart rules and catalog price rules. 1. Cart RulesCart rules are discounts that are applied at checkout,...
PrestaShop MCP Server Guided Tour subtitlesArticle HelpCenter Installation PrerequisitesPrestaShop MCP Server requires PrestaShop 8.2+ or PrestaShop 9+.PrestaShop MCP Server requires additional PrestaShop modules to function: PrestaShop...
Promotional Banner subtitlesArticle HelpCenter Thanks to the Promotional Banner module, amplify the impact of your promotions and special offers, and generate more sales by displaying an enticing promotional banner with a...
Premium Gift Card subtitlesArticle HelpCenter Thanks to the Premium Gift Card module, offer gift cards in the amount of your choice that your customers can buy and offer to their loved ones who will spend them in your store....
Security Alert – Recommended Check of Your Stores subtitlesArticle HelpCenter We have recently identified a security threat affecting certain online stores in the PrestaShop ecosystem. A malicious script ("digital skimmer") has been detected and may have...
Several payment buttons are displayed for Checkout subtitlesArticle HelpCenter The PrestaShop Checkout module uses the "displayPaymentByBinaries" hook to replace the native "Place order" button (to learn more about hooks, see the article the hook system). 📝...
SEO Expert (Search Engine Optimization) subtitlesArticle HelpCenter SEO Expert is a very comprehensive module that helps you quickly optimize the natural search engine ranking of your store on the main search engines as well as on social networks....
Add a Theme subtitlesArticle HelpCenter A store’s theme determines its appearance, that is, how your products and various store information are presented to your customers. PrestaShop offers default themes, and you can...
Basic Troubleshooting for the Checkout Module subtitlesArticle HelpCenter Here are a few steps for initial troubleshooting of your Checkout module: Reset the MBO module ("PrestaShop Marketplace in your Back Office") via the module manager. Reset the...
The authorization option for PrestaShop Checkout subtitlesArticle HelpCenter The PrestaShop Checkout module does not support the “authorization” option.However, this feature is currently under development and should be available soon. Please note that this...
Abandoned Cart Recovery - Pro subtitlesArticle HelpCenter The Abandoned Cart Recovery module allows you to automatically send a follow-up email to any customer who has created a cart without completing their order on your store. Targets...
Manage PS Hosting users subtitlesArticle HelpCenter On PS Hosting, you can manage user accounts. These accounts can be edited and deleted. Understand the concept of Agency and Team There are two steps to create an account, the first...
Configure your main domain and/or subdomains on PS Hosting subtitlesArticle HelpCenter After you activate the production environment, you need to make changes to your DNS entries. These changes are generally made at the level of your registrar (OVH, Gandi, etc.), but...
Statistics, activities, logs subtitlesArticle HelpCenter PrestaShop Hosting metrics On the dashboard of each environment, you will find various statistics. You can use search filters to choose a specific time period for displaying your...
Best practices before updating your store subtitlesArticle HelpCenter Updating PrestaShop is an essential action for security, performance, and to benefit from the latest features. However, an update can sometimes seem complex. Here are the best...
Deploy to development environment subtitlesArticle HelpCenter The deployment feature gives you the ability to deploy a branch of your GitLab repository into your development environment.Deployment contextWhen deploying to a hyperlane...
How to connect an AI application to PrestaShop MCP Server ? subtitlesArticle HelpCenter PrestaShop MCP Server lets you interact with your store through your AI application. Before using it for the first time, you need to connect your AI application to the MCP server....
Verified Badge on PrestaShop Marketplace Products subtitlesArticle HelpCenter A Verified+ badge has appeared on product pages and module listings.It distinguishes modules that pass all compliance and quality checks carried out by the PrestaShop teams. This...
The Business Care subscription subtitlesArticle HelpCenter Business Care is a subscription that provides you with access to the after-sales service of a module or theme. What does the Business Care subscription include? With the Business...