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Currently, automatic backups are snapshots and the archives are not directly usable. It is therefore necessary to contact PrestaShop via the support platform if you wish to recover...

Restore a snapshot manually Restoring a manual backup is only possible if a manual/snapshot backup has been created beforehand. Restoration is done by pressing the Restore...

Locales are language packs installed on the server. PHP can use locales to display dates in languages other than English.   Install new locales You can list all available locales on...

A cron job is a scheduled task. Scheduled tasks are managed by a process called cron. The cron process follows what is called a crontab (short for cron table). There is a system...

Creating SFTP access by password is not available from the PS Hosting interface. Only the PS Hosting team can provide you with SFTP password access.   Prerequisites Before you begin,...

If any of your team members or partners need to access the database from outside the server, we will need to authorize their IP address. This functionality is not available from the...

Hyperlane's production server does not have a fixed outgoing IP address. For the purposes of connecting to a third-party tool such as an ERP, you will need a fixed outgoing IP...