PrestaShop Checkout

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Here are a few steps for initial troubleshooting of your Checkout module:

  • Reset the MBO module ("PrestaShop Marketplace in your Back Office") via the module manager.
  • Reset the PrestaShop Checkout module (also via the module manager).
  • Clear the store cache (go to Advanced Settings > Performance and click on "Clear cache").
  • Reconnect your PayPal account (via the Checkout module configuration page).

Once these steps are completed, test the checkout process again. If the problem persists, contact us for more advanced diagnostics. 

⚠️ This article has been translated by a machine translation program.