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Certain indicators and customer data are synchronized from PrestaShop to Klaviyo. Three types of events are synchronized from PrestaShop to Klaviyo:

  • Order events are synchronized every 30 minutes (for example, Placed Order).
  • Transactional order events are synchronized in real time, if you choose to enable them in the settings of your module (for example, Placed Order Transactional).
  • The on-site events of Klaviyo (Active on Site, Viewed Product, and Added to Cart).

To learn more, please visit the Klaviyo help center.

⚠️ This article has been translated by a machine translation program.