Delete Your PrestaShop Account subtitlesArticle HelpCenter ⚠️ Before deleting your account, please keep the following points in mind: Deletion is immediate and irreversible. All data and associated accounts will also be deleted on: the...
Ask AI - Your AI Assistant in the PrestaShop Back Office subtitlesArticle HelpCenter Ask AI is PrestaShop's native AI assistant, integrated directly into your back office. It allows you to query your store using natural language (orders, products, customers) and take...
AskAI - Where to find your API key to connect AskAI subtitlesArticle HelpCenter To use AskAI, you need to provide your own API key from the AI provider of your choice. This key stays stored on your server and never passes through PrestaShop.Here's how to get...
Installing PrestaShop with 7724 subtitlesArticle HelpCenter Some hosting providers offer an environment specifically designed for PrestaShop. This article explains how to install your PrestaShop store with 7724, an e-commerce hosting provider...
Clearing the Cloudflare cache subtitlesArticle HelpCenter What is the cache for?The cache significantly improves your store's performance by temporarily storing certain data (pages, images, static assets). This reduces loading times for...
Authorization and Capture on PrestaShop Checkout subtitlesArticle HelpCenter Authorization and Capture is a payment method that allows you to authorize the withdrawal of funds when an order is created in order to capture those funds once the order is...
Care Center Subscription Update Starting April 2, 2026 subtitlesArticle HelpCenter As part of the evolution of our offer and to provide a more tailored experience to our users, the subscription system has been updated as of April 2, 2026, on the Care Center.Here is...
Installing EventBus subtitlesArticle HelpCenter Two options are available to install the PrestaShop EventBus module and benefit from the advantages of PrestaShop CloudSync. Option A: Via MBO (recommended)Simply install the latest...
In which currencies is the PrestaShop Checkout module available? subtitlesArticle HelpCenter PrestaShop Checkout is available for your store in the currencies listed on the PayPal website: https://developer.paypal.com/api/rest/reference/currency-codes/ ⚠️ Warning: do not...
Monitor the product catalog. subtitlesArticle HelpCenter PrestaShop offers you the opportunity to monitor your product catalog in order to access detailed statistics about your catalog and to manage your inventory more effectively. To...
Configure the messaging system. subtitlesArticle HelpCenter To facilitate communication with your clients, PrestaShop offers you the opportunity to configure your messaging system. Discover how to proceed! To access it: Store Settings >...