Care Center
The official PrestaShop resource platform
PrestaShop Training
Learn new skills to grow your business with our video tutorials.
From basic techniques to advanced tips, we will teach you everything you need.
Can't find the answer you're looking for? Contact us!
Our support team is here to help you with all your requests.
PrestaShop Technical Support
Our services at your disposal. Save time and sell more by taking advantage of our teams' advice and assistance!
From the creation to the maintenance of your shop, our teams are ready to guide you towards the most suitable Support offer for your situation.
Need technical assistance for maintaining or evolving your shop?
The PrestaShop team supports you through all stages of your online shop's life to allow you to focus on your e-commerce activity.
PrestaShop Help Center
Save time by consulting our various articles, the answer you are looking for might already be there.
Explore the Help Center and take advantage of the many articles available to assist you with the installation, configuration, and maintenance of your shop.
PrestaShop Forum
The forum allows you to share your experiences within the Open Source community.
Open Source is part of PrestaShop's DNA, allowing you to benefit from a large community that fosters mutual aid. Feel free to consult the various topics discussed or create your own.
GitHub PrestaShop
Open Source at the heart of your shop.
Access GitHub to follow the evolution of the PrestaShop tool, to report your difficulties related to the Core, and to participate in the project. The community will welcome you, answer your questions and find solutions together.
Access to provide us on a ticket?
For the processing of your requests, PrestaShop support may sometimes need access to your back-office or server.
Have you already sent a request to support, and now need to share your access? Our secure form allows you to send them to us in complete confidentiality to facilitate and speed up our intervention.